Frequently Asked Questions

Quick answers about FOUR32.ONE emergency and identity tags.

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  • phone_androidDo I need an app?
    No app is required. Any smartphone camera or QR reader can scan the tag.
  • qr_code_scannerWhat happens when someone scans the tag?
    They see your approved essentials immediately. Sensitive fields remain PIN-protected.
  • visibilityWhat info is visible without PIN?
    Typically name, key medical alerts, and emergency contacts you choose to show.
  • lock_openWill my emergency contact have access to my PIN if I’m unable to communicate?
    Yes. You can choose to automatically share your PIN with your emergency contact when an alert is triggered. If someone sends an emergency alert from your tag, your emergency contact will receive an email notification along with the PIN.
  • editCan I update details anytime?
    Yes. Log in to your dashboard to edit info or disable a tag instantly.
  • publicDoes it work worldwide?
    Yes. Any phone with a browser and camera can scan your tag.
  • report_problemWhat if the tag is lost?
    Disable or archive it from your dashboard. You can link a new tag to the same profile.
  • collections_bookmarkCan I use multiple tags?
    Yes. Multiple physical tags can point to the same profile for travel, kids, pets, or gear.
  • paymentsIs there a subscription?
    Core use is free; optional premium features may be added later.